General Inquiries

(866) 328-2485 Domestic US Toll-Free
(336) 335-6669 North Carolina
CustomerRelations@ITGBrands.com
714 Green Valley Road
Greensboro, NC 27408-7018

    Consumer Product Questions
    If you have questions or comments about one of our products, you can contact us online or direct your inquiry to:

    Consumer Relations
    ITG Brands
    P.O. Box 21688
    Greensboro, NC 27420
    (866) 233-6527 toll free
    CustomerRelations@ITGBrands.com

    Consumer service is available during regular business hours, Monday through Friday, 8am-5pm EST.

    Wholesaler Requests
    If you are a tobacco or vapor wholesaler and are interested in applying to purchase our products directly, email your request to:

    NewAccountsCommittee@ITGBrands.com

    Tobacco Retailer Questions
    If you are a tobacco retailer and have questions or comments about one of our products or retail programs, please call the toll free line at:

    (888) 474-9111 toll free

    Please call during regular business hours, Monday through Friday, 8am-5pm EST.

    Client_Services@ITGBrands.com

    Also connect with us via our customer website: Connect.itgbrands.com.

    Website or Corporate Communications Initiatives Questions
    If you have questions or comments about the contents of our website of corporate communications initiatives, please contact us at:

    ITG Brands
    External Affairs/Corporate Comm.’s
    P.O. Box 10529
    Greensboro, NC 27404-0529
    CorpComms@ITGBrands.com